Tag Archives: computer IT services

Customer Service

Have you ever received GREAT Customer Service………………………..?

Today I did.

MAD Customer ServiceMick Davies of MAD Computer Solutions and WEB MANIA deliver an ‘OMG Customer Service’. Having been hard at it all day on my laptop, I turned it off as I had to get ready to go out to work (sports attire ready to coach badminton at a local Ladies only session in Birmingham).

Long story but I need to get in touch with the members URGENTLY as I turned my laptop back on I found nothing……… All the files had mysteriously disappeared. It was a frightening moment having not backed up my computer that day.

One phone call (out of normal working hours) to Mick at MAD Computers a quick conversation with a ‘try this’ solution and I was back up and running. That is what I call great Customer Service. I would recommend MAD Computer Solutions to any one wanting/needing IT Support.

All that is left to do is say a big fat THANK YOU for great Customer service. Keep up the good work.